x
[ CASE STUDY ]

Global
Deployment

How Unique X deployed its full product suite to Cinépolis — the world's third-largest cinema circuit — across 18 territories, 889 theatres and 6,837 screens. In eight weeks. Without a single missed show.

Screens Deployed
0
theatres
0
Start to Finish
0 WKS
countries
0
Downtime
ZERO
[ About the Client ]

About Cinépolis

Cinépolis is the world’s third-largest cinema exhibitor, operating more than 889 theatres across 18 countries in Latin America, India, the Middle East, and beyond. With 6837 screens, Cinépolis requires technology infrastructure that can operate consistently at that scale across multiple territories and regulatory environments.

In 2026, Cinépolis selected Unique X to upgrade its global Theatre Management System and expand its advertising operations — a deployment covering the full Unique X product suite across the entire global estate.

Industry
Territories
18 countries
Industry
Cinema Exhibition
Timeline
8 weeks, start to finish
Scale
889 theatres · 6,837 screens
Shows During Deployment
1.5 million
Downtime
Zero
Products Deployed
RB
ST
AA
BK
RN
[The Challenge]

The Weight of Global Operations

[The Situation]

A Circuit at Operational Scale Requiring Automated Operations and Centralised Control

Cinépolis required a Theatre Management System and Circuit Management System capable of supporting the full complexity of its global operations. Their existing platform — Arts Alliance Media’s Screenwriter TMS — was replaced with a solution that could deliver greater automation across scheduling, content scheduling, advertising, KDM management, and provide centralised visibility across all 18 territories from a single system.

The deployment needed to cover all 889 theatres and 6,837 screens simultaneously, with each territory presenting its own operational design, language requirements, and regulatory environment — while Cinépolis’s full exhibition programme of 1.5 million shows continued without interruption.

[ The Deployment Requirements ]

18 Territories. 889 Theatres. 600+ Users.

The deployment required full migration of every site, user account, macro, automated playlist, and pre-show schedule across 18 territories — each with distinct operational configurations — within an eight-week window in order to be migrated before the release of The Super Mario Galaxy Movie.


Each territory required its own pilot theatre quality assurance process prior to full rollout. Over 600 Cinépolis staff across all departments and territories needed to be trained and operational before their site went live. Additionally India required a scheduled two-week project pause to align with the release of Dhurandhar Pt 2, one of the year’s major Bollywood releases.

“Cinépolis needed a Theatre Management System and Circuit Management System capable of supporting 889 theatres across 18 territories — each with its own language, regulatory environment, and operational design. Their existing platform, Arts Alliance Media's Screenwriter TMS, was replaced with the full Unique X product suite.”

Gabriel Morales Becker
Chief Technology Officer, Cinépolis
[ THE SOLUTION ]

How the Deployment Was Executed

01

Step 1 — Pre-Configuration

Every RosettaBridge TMS installation was fully pre-configured before deployment. The software connected to Unique X’s cloud installation services on download, receiving its complete operational configuration — equipment settings, user accounts, macros, smart programs, and pre-show playlists. No on-site configuration required.

02

Step 02 — Territory Pilots

Each of the 18 territories received a dedicated pilot site before full rollout began. Every pilot was quality-assured against that territory’s specific operational design and signed off before further sites went live — giving each market a validated reference installation.

03

Step 3 — Training

Unique X delivered a train-the-trainer programme across every Cinépolis department and territory, supported by a multilingual training video library and full access to the Unique X Product Knowledge Base. All 600+ users were trained and operational before their site went live.

04

Step 4 — India: Scheduled Around Dhurandhar Pt2

At Cinépolis’s request, Unique X paused the India deployment for two weeks to protect screens for the Bollywood release Dhurandhar Pt2. The deployment resumed on schedule and completed within the overall eight-week timeline.

05

Step 05 — Handover to 24/7 Network Operations Centrendover to NOC

On completion of each territory, operational support transferred to Unique X’s 24/7 Network Operations Centre. For Cinépolis staff, no adjustment was required — their new system was fully configured and ready when they arrived.

KEY METRIC

ZERO

Minutes of downtime across 1.5 million shows during the transition.

"When I sat down with Gabriel to plan the deployment, he stated that Cinépolis wanted it completed by the release of The Super Mario Galaxy Movie. We said, 'No problem, let's show you what we can do.' Unique X has built its reputation on listening to its clients and going beyond."

Phil Morris
Chief Commercial Officer, Unique X
[ Products Deployed ]

THE tools

[ THE RESULTS ]

OPERATIONAL
TRANSFORMATION

MOD 01
Theatre Management
Legacy State
Manual workflows across fragmented systems; Arts Alliance Media Screenwriter TMS dependencies.
• Unique x

Fully automated; [ RosettaBridge TMS ] deployed across all 6,616 screens globally.

MOD 02
Pre-Show Scheduling
Legacy State
Manual scheduling processes across territories with limited automation and regional silos.
• Unique x

Fully automated via [ Advertising Accord ] — end-to-end campaign scheduling and verification.

MOD 03
Circuit
Visibility
Legacy State
Limited centralised visibility across the global estate; reactive troubleshooting.
• Unique x

Full circuit control via [ RosettaNet ] — 748 theatres unified under one telemetry platform.

MOD 04
KDM
Management
Legacy State
Disparate territory-level processes with manual intervention and high failure risk.
• Unique x

Automated delivery and monitoring via [ Basekey ] — zero-touch estate-wide operation.

MOD 05
ADVERTISING
OPERATIONS
Legacy State
High manual effort across campaign scheduling and verification
• Unique x

Automated from booking to playout verification; inventory packaged and priced for programmatic readiness

MOD 06
Trailer
Management
Legacy State
Manual allocation of trailers to auditoriums and playlists
• Unique x

Automated trailer assignment via [ Smart Trailering ] — right content, right screen, every time

"CINÉPOLIS CAN NOW SAY: HERE IS OUR INVENTORY, HERE IS THE AUDIENCE, HERE IS THE PROOF OF DELIVERY. AUTOMATICALLY, AT SCALE. THAT'S A COMPLETELY DIFFERENT COMPETITIVE POSITION."

Ben Topham
Executive Director of Preshow Products, Unique X
[ Special Focus — Advertising Automation ]

From Day One.

One of the most significant transformations delivered by this deployment is the integration of Advertising Accord — already utilised by the majority of cinema advertising agencies partners serving Cinépolis territories, and deployed independently in Mexico, India and GCC territories.

[ What Changed ]
Advertising Operations Now Enchanced

Advertising sales and management across all Cinépolis territories is now handled end-to-end by Advertising Accord. Sales, campaign scheduling, playlist creation, delivery verification, and inventory management are now enhanced by the Unique X platform.

Advertising Accord enables Cinépolis to package and price inventory in more flexible, targeted ways, giving their commercial teams greater control over how available capacity is used.

[ Programmatic Readiness ]
Infrastructure for Data-Driven Trading

Advertising Accord is already used by the majority of cinema advertising agencies serving Cinépolis’s markets, making the integration direct and the operational benefits immediate.

The platform positions Cinépolis’s inventory for optimised and automated sales, as well as readiness for programmatic trading, with the data infrastructure and automated verification that programmatic buyers require.

"Advertising Accord integrates directly with the agencies already serving Cinépolis's markets, so the automation benefits are immediate. Campaign scheduling, delivery tracking, playout verification — these processes are now handled end-to-end by the platform. That gives Cinépolis's commercial teams the data and the capacity to focus on strategy rather than administration, and it positions their inventory well for the way cinema advertising is increasingly being traded."

Ben Topham
Executive Director of Preshow Products, Unique X
[ Voices from the Deployment ]

In Their Own Words.

Voice 01
Manuel Ramirez Perez
Enterprise IT
Cinépolis
"Unique X's centralised configuration approach means every site across the estate is deployed consistently from a single validated source. For enterprise IT, that consistency matters — it reduces variability across 889 sites and makes the estate straightforward to manage and support at scale. The Unique X IT security team worked closely with ours throughout the process, which made the infrastructure side of the rollout well-coordinated from start to finish."
Voice 02
José Edith Espinoza A.
Local Content / Projection & Sound
Cinépolis
“Automated SPL creation and version attribution based on auditorium capability — that's the operational standard RosettaBridge TMS is built around. Throughout the deployment, our teams across all 18 territories worked in harmony with Unique X team to create a truly next-generation solution for Cineépolis. The Unique X training programme prepared our staff thoroughly, with material available in their own language for each market, so the transition was smooth from the first day of operation."
Voice 03
Ørjan Taule
Theatre Management Systems Product Director
Unique X
"The core of our deployment methodology is pre-configuration — everything is built and validated centrally before a server reaches a cinema. What that means in practice is that the work of a large deployment is done in the preparation phase, and the execution is consistent and repeatable. The same tooling, the same approach, the same outcome regardless of scale. We designed it that way deliberately, and the Cinépolis deployment is a clear demonstration of what it can do."
Voice 04
Phil Morris
Chief Commercial Officer
Unique X
"The Cinépolis deployment reflects the depth of capability across the Unique X team — product, project management, installations, training and network operations all working in close coordination with Cinépolis's own staff. Eight weeks across 18 countries, the full product suite deployed, and operations running continuously throughout. I'm proud of what everyone on both sides delivered."
[ WHAT NEXT? ]

ONGOING
DEVELOPMENT

Unique X and Cinépolis can now start discussion about the next phase of their work together, covering both immediate automation opportunities and longer-term product development.

[ Late 2026 ]
RosettaBridge V6

Advertising sales and management across all Cinépolis territories is now handled end-to-end by Advertising Accord. Sales, campaign scheduling, playlist creation, delivery verification, and inventory management are now enhanced by the Unique X platform.

Advertising Accord enables Cinépolis to package and price inventory in more flexible, targeted ways, giving their commercial teams greater control over how available capacity is used.

[ Immediate Opportunities ]
Further Automation

Unique X and Cinépolis are identifying further automation opportunities across the global estate, including energy management, predictive maintenance, deeper advertising integration, and additional operational analytics through RosettaNet.

Unique X Icon

To access our customer portal, select below.