Case Study

CINEMARK TRANSFORMS OPERATIONS WITH UNIQUE X TECHNOLOGY

In 2018 Cinemark selected RosettaBridge TMS and RosettaNet CMS after a long diligence process of all products in the market. In close cooperation with Unique X’s team of experienced engineers, Cinemark now has the most sophisticated, automated and robust sound and projection operation of any exhibitor in the world.

“At the end of VPF, Cinemark had the opportunity to refresh its theatre management systems and associated services. We reviewed all of the available vendors and selected Unique X due to the quality of the their solutions. They were leagues ahead of the competition and it proved to be the right choice. In the following years we totally revolutionised our Technology Operations and Presentation Systems. We moved manual management and programming of our theatres to a completely centralised, automated management across the US and our international business in Latin America. We implemented RosettaBridge TMS, RosettaNet CMS, Smart Trailering and Basekey to give us access to the market leading technology. Unique X have worked closely with Cinemark since then to further develop their platforms and continue to do year on year.

We reduced our technical incident volume by 90% and since COVID, Cinemark have increased their US market share from 12.5% to 16.9% and choosing the best in class technology partners is a big part of that improvement”

– Brad DePoorter – VP, Technology Operations and Presentation Systems

Cinemark's Journey

    • Implemented advanced Eco power management across sound and projection equipment turning equipment on and off based on the film schedule while maintaining all background tasks
    • Implemented Smart Trailering to empower the marketing department to schedule and automated complex trailer placement and generate revenue through guaranteed placement
    • Implemented smart CPL selection where RosettaBridge TMS selects the correct CPL based on the screen equipment and KDM availability
    • Switched from local theatre manual playlist creation to fully automated centralised playlist generation
    • First exhibitor to add auto-adjustment of sound levels based on occupancy, and for individual CPLs
    • Centralised monitoring and incident management through RosettaNet reduced incidents by 90%
    • Zero down time, plus monthly management reviews with custom product development
    • Turning lamps off when no tickets sold saved over $1.5m per year in lamp costs
    • Added direct integration with Advertising Accord and implemented programmatic advertising capabilities
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